Account Overview
After placing an order, you will be asked to verify your email address via email. From this, you can set up an account and keep track of all orders. After creating an account, click login on the top right-hand corner of the page. If you are a new customer: Click the “Register” on the top right corner of the page and fill in the information.
Click”sign in” on the top right corner of the page and click lost your password.
Order Status
We will ship your order with UPS or FedEx. Please note that orders received on weekdays will be arranged the next day, and orders received on weekends will be arranged on Monday.
Our shipping time varies based on location but delivery averages 3-8 business day(except holiday) after purchase. For expedited shipping, please contact us at service@novaenergylighting.com – additional fees may apply.
You will receive an email with fulfillment status. You can also login into your account by clicking on the top right hand corner of the page to check status.
Contact information for the shipping company and a tracking number (if applicable) will be provided via email.
Please contact us. Note: If the order is processing, shipping charges may still apply.
Please login to your account and check order status. If all items have been fulfilled, please contact us at service@novaenergylighting.com and we will assist appropriately. Note: UPS might deliver packages on separate days if you are receiving more than 1 box.
Finances
Sales tax is not charged when you buy from us.
We accept PayPal payments and Bank transfer.
PayPal Payment is quick and secure. What should I do if I fail to pay by credit card ? Firstly, please spend a few mins to register a PayPal account and link a credit or debit card on PayPal’s official website: www. paypal.com Secondly, please return to our store and directly purchase the goods.
Yes, we do offer discount price for bulk qty, please contact us at service@novaenergylighting.com for a better price.
General LED Knowledge
LED stands for Light Emitting Diode.A light emitting diode is a tiny semiconductor that shines a light when electricity passes through it. While LEDs can output different colors, we offer professional LED light structures with a white gleam.
A Watt (W) is an electrical unit of power. The higher the wattage the more power the light consumes. However, LEDs can put out much more light with fewer watts. A 40W incandescent can easily be replaced with a 6-9W LED.
Lumens are a measure of how much light a bulb puts out. The higher the lumens the brighter the light. Think of it as the volume of light (sort of like gallons is the volume of water). A 100W incandescent bulb puts out around 1600 Lumens, an LED bulb can give you the same lumens with 16-20W, meaning you get the same light with much less power consumption. And less power consumption means more money saved.
The Input voltage is the voltage needed to allow the LED’s to produce light. Voltage is different depending on the service area place. For most of our LED lights have an input voltage range of 100-277V, some are 200-480V for some special industrial area.
While LED fixtures are generally more expensive upfront, they are highly efficient, using less energy than incandescent, fluorescent, and halogen lights. LEDs will yield you massive savings in maintenance and replacement costs. They also do not require a start-up time and will turn on instantly with full brightness when switched on.
The Lifespan Rating on the LED bulbs is based on years or hours. -The hour rating is derived from an engineering formula that calculates the estimated amount of operational hours the LED bulb is capable of. -The year rating is determined by assuming the light is on for 3 hours a day every day for a year. 50,000 hours / 3 hours per day = 16,667 days 16,667 days / 365 days per year = 45.6 years – The year rating is determined by assuming the light is on for 24 hours a day every day for a year. 50,000 / 24 hours per day = 2083 days 2083 days / 365 days per year = 5.7 years